Seats cannot be held until guests can come to the box office to redeem passes. Guests cannot purchase tickets online and then refund their tickets in order to redeem passes. Passes cannot be redeemed for future dates. Guests can come in any time on the day of the show and redeem their free passes for a showtime that day. Individual passes have restrictions, but the following is true of any free pass at Hollywood Palms - free/discount passes can only be redeemed at our box office and cannot be used for reserving tickets online or over the phone. If you are unsure of your pass and whether or not it is valid, have a look here! In fact, we have so many offers out there that we understand our guests might need a guide to help keep track of them all. Hollywood Palms has always been generous with promotional passes and discounts for our guests, especially when compared to our competitors, and each week about a thousand of our guests see a movie at Palms for free.
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